Unlocking EEE transfers and Purchase Orders
From EnablerWiki
Created: 14 January 2011. Last Reviewed: 14 January 2011
Unlocking EEE Inter Branch Transfers
When a transfer is accessed in EEE, the transfer is locked to prevent other users from modifying or receiving the transfer while another user is accessing it.
On rare occasions such as losing a network connection, a Transfer can remain locked and be unable to be accessed by any users.
If you are sure that no other user has the transfer open, then you can use the Unlock button to release the lock on the Transfer.
In the Inter Branch Transfer browse screen in EEE (Inventory->Inter Branch Transfers->View Inter Branch Transfers), locked transfers are indicated by a padlock to the left of the transfer number. Highlight the transfer and use the Unlock button (Alt-U) to unlock the transfer.
Alternatively, if you are using EEE Integrated Inventory, the transfer can be unlocked from Enabler. Login to Enabler, then F9 (Options), S (Stock) and either I (Transfer In) or O (Transfer Out) to login to EEE and go directly to the Inter Branch Transfer browse screen. Highlight the locked transfer listed in the transfer browse screen and select Unlock (Alt-U)
Unlocking EEE Purchase Orders
When a purchase order is accessed in EEE, the purchase order is locked to prevent other users from modifying or receiving the purchase order while another user is accessing it.
On rare occasions such as losing a network connection, a Purchase Order can remain locked and be unable to be accessed by any users.
If you are sure that no other user has the purchase order open, then you can use the Unlock button to release the lock on the Transfer.
In the Purchase Order browse screen in EEE (Inventory->Purchase Orders->View Purchase Orders), locked purchase orders are indicated by a padlock to the left of the purchase order number. Highlight the purchase order and use the Unlock button (Alt-U) to unlock the purchase order.
Alternatively, if you are using EEE Integrated Inventory, the purchase order can be unlocked from Enabler. Login to Enabler, then F9 (Options), S (Stock) and G (Goods Receipt) to login to EEE and go directly to the Purchase Order browse screen. Highlight the locked purchase order listed in the purchase order browse screen and select Unlock (Alt-U)
For a user to be able to perform these unlock functions, they must have the “Administration Functions” user permission.
