View source for Restore an Enabler Till after system failure

Created: 03 July 2009. Last Reviewed: 07 July 2009 

Because there are no transactions/sales history kept on an Enabler Till, this makes it very easy to restore.  The only item that should be updated is the posparam.dbf which contains the previous transaction/seed numbers that were used.  

== Step 1: Re-install Enabler on the new/rebuilt system ==

Enabler should be installed to the same directory as was previously used on the original installation.  If this is not possible, the configuration files on the HO/Store Servers must be updated to reflect the new path before proceeding to Step 2.  
To update the configuration files perform the following steps on the Head Office Server:
#	Open Back Office
#	Open Local Store Setup
#	Select Database Setup and click Config
#	Update the ‘Local’ and ‘Training Database’ paths to reflect the new local paths.  
#	Click OK to save

== Step 2: Export/Import Till configuration files and license ==

To Export Configuration files from the Head Office Server
#	Open Back Office
#	Open Global Setup
#	Select the Branch to which this till belongs
#	Click Export
#	Specify a path to where the exported configuration files should be exported to <br />NOTE:  This path will be formatted, so do not specify a root directory such as C:\ <br />
#	Copy the entire folder contents to a folder on the Till (EG: C:\config)
To Import the configuration files onto the new/rebuilt Till
#	Open Back Office
#	Select ‘Diskette’ from the configuration dialogue window
#	Specify the path where the configuration files were copied to (EG: C:\config)
#	The files will be imported
#	Close Back Office
To license the new/rebuilt Till
#	Open Back Office
#	A prompt will ask for a new license to be entered.  Note down the Logical Address and Volume ID
#	Logon to the Magenta Online Licensing tool using your client login and issue a ‘Rebuild License’ using the noted Logical Address and Volume ID

== Step 3: Upgrade Enabler installation to same version as Store Server ==

#	Close all Enabler apps on the Till.  This includes Back Office, Nibbler and POS
#	Copy the Manual Upgrade package to the till and extract it to a temporary location (EG: C:\upgrade)
#	Open a command prompt (If running Windows Vista, this should be opened with Administrative privileges)
#	Switch to the Enabler Folder  <pre>C:\> cd\enabler</pre>
#	Run the following command: <pre>C:\Enabler> C:\upgrade\upgrade C:\upgrade\ </pre>
#	Allow the manual upgrade to complete
#	Open Nibbler on the till and ensure there are no errors when starting

== Step 4: Perform a Full Master File Load from the Store Server to the Till ==

#	Ensure Nibbler is running on the Till
#	Open Back Office on the Store Server
#	Click File
#	Click Full Master File Load
#	Enter the Till Number in the ‘Send To Till(s)’ field
#	Click the ‘All’ button to move all database files across to be loaded
#	Click OK and allow the full load to complete

== Step 5: Restore posparam.dbf to update Transaction/Seed numbers ==

#	On the Store Server, locate the Enabler\Lanmnt\isl-bu\ folder
#	Take a copy of the <rrbbtt>.prm file and place the copy in the Enabler\Local\ folder on the new/rebuilt till
#	On the Till, ensure all Enabler apps are closed
#	Rename the Enabler\Local\posparam.dbf to posparam.old
#	Rename the copied <rrbbtt>.prm to posparam.dbf
#	Start Nibbler on the Till and ensure all starts OK

== Step 6: Ensure that all systems are working ==

#	Once the Full Master File Load has completed, open POS
#	Click File
#	Click Peripherals Test Utility
#	Click each of the buttons for the hardware that is attached to the till and ensure all return positive responses.  Close when complete
#	Open a Sales Screen and ensure normal operations (Select/Scan product codes and barcodes, ensure correct pricing, ensure correct tender listing etc).  
#	Ensure sales information is being uploaded to the Store Server by running a sales report on the store server and confirming sales from the rebuilt till are visible.

== See Also: ==