Installing EEE Service Packs - Revision history

Trevor at 01:29, 26 October 2012

2012-10-26T01:29:08Z

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-Created: 27 January 2009. Last Reviewed: 27 May 2011
+Created: 27 January 2009. Last Reviewed: 26 October 2012
 '''Installing EEE Service Packs'''
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 All service packs are cumulative, so you only need to install the latest service release for a EEE version.
-= File Location =
+[ftp://ftp.magentaretail.com.au/documents/EEE_Manuals/Installation_Upgrades/Installing_EEE_Service_Packs.PDF Installing EEE Service Releases]

Robert at 23:56, 26 May 2011

2011-05-26T23:56:22Z

← Older revision		Revision as of 23:56, 26 May 2011
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	Created: 27 January 2009. Last Reviewed: ~~22 April 2009~~		Created: 27 January 2009. Last Reviewed: 27 May 2011

	'''Installing EEE Service Packs'''		'''Installing EEE Service Packs'''

Robert: /* Installing a EEE service pack on multiple servers */

2011-05-26T23:55:58Z

Installing a EEE service pack on multiple servers

← Older revision		Revision as of 23:55, 26 May 2011
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	''Database Server''		''Database Server''


	All components except “EEE Web application” should be updated when applying the service release to a database server. The “EEE Web Server Directory” and “EEE URL” need not be specified.		All components except “EEE Web application” should be updated when applying the service release to a database server. The “EEE Web Server Directory” and “EEE URL” need not be specified.
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	''Application Server''		''Application Server''


	When upgrading an Application server, the tick beside ALL components except “EEE Web application” MUST be removed as you are only updating the Web application on this server. There is no requirement to specify a “EEE SQL Server” or a “EEE database”, but you must ensure that the “EEE Web Server Directory” and “EEE URL” are specified correctly.		When upgrading an Application server, the tick beside ALL components except “EEE Web application” MUST be removed as you are only updating the Web application on this server. There is no requirement to specify a “EEE SQL Server” or a “EEE database”, but you must ensure that the “EEE Web Server Directory” and “EEE URL” are specified correctly.

Robert: /* Service Pack Installation Errors */

2011-05-26T23:55:41Z

Service Pack Installation Errors

← Older revision		Revision as of 23:55, 26 May 2011
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	== Service Pack Installation Errors ==		== Service Pack Installation Errors ==
	If an error occurs during the installation of the service pack, the installation will cease and a warning message will be displayed indicating an error occurred. If this happens, seek advice from Magenta Retail before proceeding any further. As a minimum, you should email the service pack installation log to the Magenta Retail helpdesk on [mailto:support@magentaretail.com.au support@magentaretail.com.au].		If an error occurs during the installation of the service pack, the installation will cease and a warning message will be displayed indicating an error occurred. If this happens, seek advice from Magenta Retail before proceeding any further. As a minimum, you should email the service pack installation log to the Magenta Retail helpdesk on [mailto:support@magentaretail.com.au support@magentaretail.com.au].


	The most common service pack installation failures occur in the following instances:-		The most common service pack installation failures occur in the following instances:-


	* When upgrading an application such as EEE Exporter, the application is running during the application of the service pack. This will prevent any .exe or .dll files being updated as they will be in use.		* When upgrading an application such as EEE Exporter, the application is running during the application of the service pack. This will prevent any .exe or .dll files being updated as they will be in use.

Robert: /* Installing a EEE service pack */

2011-05-26T23:54:30Z

Installing a EEE service pack

← Older revision		Revision as of 23:54, 26 May 2011
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	* '''EEE SQL Server''' – Use the scroll arrow to select the EEE Server. If EEE is installed in a SQL Server instance, ensure that the instance name is selected. If you are unable to select the SQL Server from the drop down box, type the server name in the field on the right and click on the Refresh button.		* '''EEE SQL Server''' – Use the scroll arrow to select the EEE Server. If EEE is installed in a SQL Server instance, ensure that the instance name is selected. If you are unable to select the SQL Server from the drop down box, type the server name in the field on the right and click on the Refresh button next to the EEE Database field to refresh the list of available databases.
	* '''EEE Database''' – Use the scroll arrow to select the EEE database that you are going to patch. When the database is selected, the Reporting Services URL and EEE Reports Folder fields will be automatically populated with data from the selected database.		* '''EEE Database''' – Use the scroll arrow to select the EEE database that you are going to patch. When the database is selected, the Reporting Services URL and EEE Reports Folder fields will be automatically populated with data from the selected database.
	* '''EEE Web Server ~~Directory~~''' – Enter the location of the web server directory. This will normally be c:\~~inetpub~~\wwwroot\~~eee~~.		* '''EEE Web Server directory''' – Enter the location of the web server directory. This will normally be C:\Inetpub\wwwroot\EEE.
	* '''EEE URL''' – Enter the URL for the EEE Server. This is the URL normally used to run the EEE Web application. Localhost can be replaced with the computer name.		* '''EEE URL''' – Enter the URL for the EEE Server. This is the URL normally used to run the EEE Web application. Localhost can be replaced with the computer name.
	* '''Exporter File ~~Directory~~''' – This field is automatically populated with c:\~~eee~~\~~exporter~~. Enter the correct drive letter and folder if they are different to the default. This is the location that the EEE Exporter was originally installed.		* '''Exporter File directory''' – This field is automatically populated with C:\EEE\Exporter. Enter the correct drive letter and folder if they are different to the default. This is the location that the EEE Exporter was originally installed.
	* '''SQL DLL File ~~Directory~~''' – This field is automatically populated with c:\~~eee~~\~~sqldll~~. Enter the correct drive letter and folder if they are different to the default. This is the location that magenta_sql.dll was originally installed.		* '''SQL DLL File directory''' – This field is automatically populated with C:\EEE\SQLDLL. Enter the correct drive letter and folder if they are different to the default. This is the location that magenta_sql.dll was originally installed.
			* '''EEE Service File directory''' - This field is automatically populated with C:\EEE\EEEService. Enter the correct drive letter and folder if they are different to the default. This is the location that the EEE Service was originally installed.
	* '''Copy Patch files from''' – This field is automatically populated with the drive and folder name that EEEPatch.exe was run from. You should normally not need to change this field.		* '''Copy Patch files from''' – This field is automatically populated with the drive and folder name that EEEPatch.exe was run from. You should normally not need to change this field.

Robert: /* Installing a EEE service pack */

2011-05-26T23:39:30Z

Installing a EEE service pack

← Older revision		Revision as of 23:39, 26 May 2011
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	'''Figure 2'''		'''Figure 2'''

	[[Image:Installing_EEE_Service_Packs_Figure2.JPG]]		[[Image:Installing_EEE_Service_Packs_Figure2.JPG\|500px]]

Robert: /* File Location */

2011-05-26T23:39:12Z

File Location

← Older revision		Revision as of 23:39, 26 May 2011
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	'''Figure 1'''		'''Figure 1'''

	[[Image:Installing_EEE_Service_Packs_Figure1.JPG\|~~400px~~]]		[[Image:Installing_EEE_Service_Packs_Figure1.JPG\|600px]]

	= Installing a EEE service pack =		= Installing a EEE service pack =

Robert: /* File Location */

2011-05-26T23:39:01Z

File Location

← Older revision		Revision as of 23:39, 26 May 2011
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	'''Figure 1'''		'''Figure 1'''

	[[Image:Installing_EEE_Service_Packs_Figure1.JPG]]		[[Image:Installing_EEE_Service_Packs_Figure1.JPG\|400px]]

	= Installing a EEE service pack =		= Installing a EEE service pack =

Robert: /* File Location */

2011-05-26T23:37:12Z

File Location

← Older revision		Revision as of 23:37, 26 May 2011
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	= File Location =		= File Location =
	As a standard we always recommend that service packs (or service releases) should be copied to a specified location on your EEE server (or both servers if you have a multiple server configuration.		As a standard we always recommend that service packs (or service releases) should be copied to a specified location on your EEE server (or both servers if you have a multiple server configuration).


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	[[Image:Installing_EEE_Service_Packs_Figure1.JPG]]		[[Image:Installing_EEE_Service_Packs_Figure1.JPG]]


	= Installing a EEE service pack =		= Installing a EEE service pack =

Trevor at 23:51, 21 April 2009

2009-04-21T23:51:00Z

← Older revision		Revision as of 23:51, 21 April 2009
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	Created: 27 January 2009. Last Reviewed: ~~27 January~~ 2009		Created: 27 January 2009. Last Reviewed: 22 April 2009

	'''Installing EEE Service Packs'''		'''Installing EEE Service Packs'''