Restore an Enabler Till after system failure - Revision history

Trevor at 14:02, 5 July 2009

2009-07-05T14:02:31Z

← Older revision		Revision as of 14:02, 5 July 2009
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	Created: 03 July 2009. Last Reviewed: 03 July 2009		Created: 03 July 2009. Last Reviewed: 07 July 2009

	Because there are no transactions/sales history kept on an Enabler Till, this makes it very easy to restore. The only item that should be updated is the posparam.dbf which contains the previous transaction/seed numbers that were used.		Because there are no transactions/sales history kept on an Enabler Till, this makes it very easy to restore. The only item that should be updated is the posparam.dbf which contains the previous transaction/seed numbers that were used.
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	# Start Nibbler on the Till and ensure all starts OK		# Start Nibbler on the Till and ensure all starts OK

	== Step 5: Ensure that all systems are working ==		== Step 6: Ensure that all systems are working ==

	# Once the Full Master File Load has completed, open POS		# Once the Full Master File Load has completed, open POS

Robert at 15:14, 1 July 2009

2009-07-01T15:14:59Z

← Older revision		Revision as of 15:14, 1 July 2009
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	~~= Restoring a Till after system failure =~~		Created: 03 July 2009. Last Reviewed: 03 July 2009

	Because there are no transactions/sales history kept on an Enabler Till, this makes it very easy to restore. The only item that should be updated is the posparam.dbf which contains the previous transaction/seed numbers that were used.		Because there are no transactions/sales history kept on an Enabler Till, this makes it very easy to restore. The only item that should be updated is the posparam.dbf which contains the previous transaction/seed numbers that were used.
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	# Open a Sales Screen and ensure normal operations (Select/Scan product codes and barcodes, ensure correct pricing, ensure correct tender listing etc).		# Open a Sales Screen and ensure normal operations (Select/Scan product codes and barcodes, ensure correct pricing, ensure correct tender listing etc).
	# Ensure sales information is being uploaded to the Store Server by running a sales report on the store server and confirming sales from the rebuilt till are visible.		# Ensure sales information is being uploaded to the Store Server by running a sales report on the store server and confirming sales from the rebuilt till are visible.

			== See Also: ==

Robert: New page: = Restoring a Till after system failure = Because there are no transactions/sales history kept on an Enabler Till, this makes it very easy to restore. The only item that should be update...

2009-07-01T15:09:50Z

New page: = Restoring a Till after system failure = Because there are no transactions/sales history kept on an Enabler Till, this makes it very easy to restore. The only item that should be update...

New page

= Restoring a Till after system failure =

Because there are no transactions/sales history kept on an Enabler Till, this makes it very easy to restore. The only item that should be updated is the posparam.dbf which contains the previous transaction/seed numbers that were used.

== Step 1: Re-install Enabler on the new/rebuilt system ==

Enabler should be installed to the same directory as was previously used on the original installation. If this is not possible, the configuration files on the HO/Store Servers must be updated to reflect the new path before proceeding to Step 2.
To update the configuration files perform the following steps on the Head Office Server:
# Open Back Office
# Open Local Store Setup
# Select Database Setup and click Config
# Update the ‘Local’ and ‘Training Database’ paths to reflect the new local paths.
# Click OK to save

== Step 2: Export/Import Till configuration files and license ==

To Export Configuration files from the Head Office Server
# Open Back Office
# Open Global Setup
# Select the Branch to which this till belongs
# Click Export
# Specify a path to where the exported configuration files should be exported to <br />NOTE: This path will be formatted, so do not specify a root directory such as C:\ <br />
# Copy the entire folder contents to a folder on the Till (EG: C:\config)
To Import the configuration files onto the new/rebuilt Till
# Open Back Office
# Select ‘Diskette’ from the configuration dialogue window
# Specify the path where the configuration files were copied to (EG: C:\config)
# The files will be imported
# Close Back Office
To license the new/rebuilt Till
# Open Back Office
# A prompt will ask for a new license to be entered. Note down the Logical Address and Volume ID
# Logon to the Magenta Online Licensing tool using your client login and issue a ‘Rebuild License’ using the noted Logical Address and Volume ID

== Step 3: Upgrade Enabler installation to same version as Store Server ==

# Close all Enabler apps on the Till. This includes Back Office, Nibbler and POS
# Copy the Manual Upgrade package to the till and extract it to a temporary location (EG: C:\upgrade)
# Open a command prompt (If running Windows Vista, this should be opened with Administrative privileges)
# Switch to the Enabler Folder <pre>C:\> cd\enabler</pre>
# Run the following command: <pre>C:\Enabler> C:\upgrade\upgrade C:\upgrade\ </pre>
# Allow the manual upgrade to complete
# Open Nibbler on the till and ensure there are no errors when starting

== Step 4: Perform a Full Master File Load from the Store Server to the Till ==

# Ensure Nibbler is running on the Till
# Open Back Office on the Store Server
# Click File
# Click Full Master File Load
# Enter the Till Number in the ‘Send To Till(s)’ field
# Click the ‘All’ button to move all database files across to be loaded
# Click OK and allow the full load to complete

== Step 5: Restore posparam.dbf to update Transaction/Seed numbers ==

# On the Store Server, locate the Enabler\Lanmnt\isl-bu\ folder
# Take a copy of the <rrbbtt>.prm file and place the copy in the Enabler\Local\ folder on the new/rebuilt till
# On the Till, ensure all Enabler apps are closed
# Rename the Enabler\Local\posparam.dbf to posparam.old
# Rename the copied <rrbbtt>.prm to posparam.dbf
# Start Nibbler on the Till and ensure all starts OK

== Step 5: Ensure that all systems are working ==

# Once the Full Master File Load has completed, open POS
# Click File
# Click Peripherals Test Utility
# Click each of the buttons for the hardware that is attached to the till and ensure all return positive responses. Close when complete
# Open a Sales Screen and ensure normal operations (Select/Scan product codes and barcodes, ensure correct pricing, ensure correct tender listing etc).
# Ensure sales information is being uploaded to the Store Server by running a sales report on the store server and confirming sales from the rebuilt till are visible.