Database Task Schedule errors

Created: 11 January 2011. Last Reviewed: 13 May 2011

In certain circumstances, particularly when EEE is installed on multiple servers (database and application servers), you may receive the error shown below when attempting to access Database Task Schedules from Utilities->Configuration->Database Task Schedules.

This error occurs because EEE is attempting to execute functions from the SAUtilities folder using the incorrect username/password.

How to fix

NOTE: Changing these options will result in all users being logged out of EEE so it should be applied when there are no users logged into and using EEE.

This can be fixed by making the following change to the web.config file in the SAUtilities folder on the Application/Web Server (usually c:\inetpub\wwwroot\eee\SAUtilities).

Replace the line:-

<identity impersonate="false"/>

with

<identity impersonate="true" password="Password for EEEServicesSA A/C on this machine" userName="Domain\EEEServicesSA"/>

NOTE: If the EEEServicesSA password has an '&' character or other XML predefined entity in the password, the character must be changed to the correct predefined name string

EG: If your EEEServicesSA password is ytr&t29, your password in the file will be ytr&t29

See Also:

http://en.wikipedia.org/wiki/List_of_XML_and_HTML_character_entity_references