EEE Database Connection Error: Difference between revisions

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Created page with "When trying to login to EEE, you may be presented with this error <code>A connection to the SQL Server database could not be established SQL Server: <SQLSERVERNAME> Database: ..."
 
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When trying to login to EEE, you may be presented with this error
When trying to login to EEE, you may be presented with this error


<code>A connection to the SQL Server database could not be established
<pre style="color:red">A connection to the SQL Server database could not be established
 
SQL Server: <SQLSERVERNAME>
SQL Server: <SQLSERVERNAME>
 
Database: EEE</pre>
Database: EEE</code>


You may also see an error logged in the Windows Event Log on the SQL Server similar to the following:
You may also see an error logged in the Windows Event Log on the SQL Server similar to the following:


<code>Event Type: Failure Audit  
<pre>Event Type: Failure Audit  
 
Event Source: MSSQL$  
Event Source: MSSQL$
Event Category: (4)  
 
Event ID: 18456  
Event Category: (4)
Date: 16/05/2011  
 
Time: 10:33:54 p.m.  
Event ID: 18456
User: BANKS\APPSERVERNAME$  
 
Computer: SQLSERVERNAME  
Date: 16/05/2011
Description:  
 
Login failed for user 'DOMAIN\APPSERVERNAME$'. [CLIENT: <IP Address of app server>]</pre>
Time: 10:33:54 p.m.
 
User: BANKS\APPSERVERNAME$
 
Computer: SQLSERVERNAME
 
Description:
 
Login failed for user 'DOMAIN\APPSERVERNAME$'. [CLIENT: <IP Address of app server>]</code>





Revision as of 10:58, 16 May 2011

When trying to login to EEE, you may be presented with this error

A connection to the SQL Server database could not be established
SQL Server: <SQLSERVERNAME>
Database: EEE

You may also see an error logged in the Windows Event Log on the SQL Server similar to the following:

Event Type:	Failure Audit 
Event Source:	MSSQL$ 
Event Category:	(4) 
Event ID:	18456 
Date:		16/05/2011 
Time:		10:33:54 p.m. 
User:		BANKS\APPSERVERNAME$ 
Computer:	SQLSERVERNAME 
Description: 
Login failed for user 'DOMAIN\APPSERVERNAME$'. [CLIENT: <IP Address of app server>]


This error can be caused when the EEE Web Application is not using the correct IIS Application Pool on the App Server, or is using the incorrect EEEServices login details.


Update IIS to