Database Task Schedule errors

Created: 11 January 2011. Last Reviewed: 11 January 2011

Database Task Schedule errors

In certain circumstances, particularly when EEE is installed on multiple servers (database and application servers), you may receive the error shown below when attempting to access Database Task Schedules from Utilities->Configuration->Database Task Schedules.

This error occurs because EEE is attempting to execute functions from the SAUtilities folder using the incorrect username/password.

This can be fixed by making the following change to the web.config file in the SAUtilities folder (c:\inetpub\wwwroot\eee\SAUtilities).

Replace the line:-

<identity impersonate=”false”/>

with

<identity impersonate=”true” password=”Password for EEEServicesSA A/C on this machine” userName=”Domain\EEEServicesSA”/>