Replacing a machine/hard drive

Created: 07 October 2014. Last Reviewed: 07 October 2014

Process for replacing a machine/hard drive

When all data is recoverable from the existing machine

1. Install Enabler on the same drive as the existing/old machine, upgrade to the same Enabler version
2. Copy the Enabler folder and all sub-folders/files to the new machine OR restore the backup. (If enabler is NOT installed on same drives original , manually edit the drive letter found in the enabler\winsuite.ini file )
3. After copy is complete from Dos perform the following migrate command followed by reindex command. Ensure reindex is not interrupted and completes without error.
   • c:\enabler\infoctrl migrate
   • c:\enabler\infoctrl indexall
4. From start menu, right click Back Office icon and Run as administrator, access the online licensing function for a “Rebuild” licence or phone the Magenta Support Desk
   http://licensing.magentaretail.com.au/weblic/
5. If replacing a store server update the machine name and workgroup to be the same as the existing/old machine. Update of the communication paths for tills in branch may need to be updated if machine name for store server changes.
6. Refer to the relevant sections in Creating new stores with EEE for detail on sharing, adding printers, display settings etc.

When no data is recoverable from the existing machine and no backup is available

On a Store Server

1. Install Enabler on the same drive as the existing/old machine, upgrade to the same Enabler version.
2. On the Head Office server, export configuration for the replacement machines branch.
3. Start Back Office, select the Diskette option when prompted, key in the 2 digit till number when prompted.
4. Enter a valid rebuild licence available from the online licensing .
5. If EEE and Query server in use system number will be automatically checked an updated to latest available when POS opens up otherwise contact Magenta Support to assist with updating system numbers in enabler\local\posparam.dbf.
6. Update the new machine with Local master files, you can do this via Data Exporter from EEE if in use.
7. From the Enabler Enterprise Edition program group, select EEE Data Exporter.
8. Select the Company you wish to export master files for, and then the Branch.
9. Select the tables you wish to export.
10. From the Export method, select Full Export and Generate Zap command for Enabler. This will export all records with a zap command so it clears tables at store and replaces with exported records.
11. Click on EXPORT to commence exporting the selected files.
12. Open nibble on new server to upload any pending files.
13. Refer to the relevant sections in Creating new stores with EEE for detail on sharing, adding printers, display settings etc.
    

PLEASE NOTE: A store server holds ALL transactions for the store (\enabler\lantran), no laybys or sales history is kept on the tills/nodes. Contact Magenta Support for instructions to restore layby or customer order records from EEE.

On a Till/Node

1. Install Enabler on the same drive as the existing/old machine, upgrade to the same Enabler version.
2. From the Store Server export the stores configurations to a shared location or USB.
3. On the new machine, start Back Office, select the diskette option when prompted (enter path for share location where configurations are exported to or USB).
4. Update the new machine with master files, you do this via a Master File Load. On the store server start Back Office, from the main screen select File > Master File Load then select the master files that you want to send.
5. If EEE and Query server in use system number will be automatically checked an updated to latest when POS opens up otherwise contact Magenta Support to assist with updating system numbers in enabler\local\posparam.dbf.
6. Refer to the relevant sections in Creating new stores with EEE for detail on sharing, adding printers, display settings etc.
   

PLEASE NOTE: All transactional data is held on the store server such as sales history, laybys , customer orders etc. so no need to restore to till.