Distributed Transaction Coordinator - Logfile Full

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Created: 30 July 2015. Last Reviewed: 30 July 2015

Background

You may find the following issues:

  • Distributed Transaction Coordinator stopped in Services on the EEE Server
  • The following error in the Event Log: "The MS DTC log file is full and cannot accept new log records."

If you attempt to restart, an error with the error code -1073737712 appears.

This will affect replication between EEE and EEPOS.

Resolution

  • Open Command Prompt as an Administrator
  • Type msdtc -resetlog and press Enter.
  • Type net start msdtc and press Enter.
  • Review the POS Service status in EEPOS, ensure that the "POS Service light" has changed to green.
  • Review transactions in EEE to ensure they have replicated up from EEPOS.
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